Return Policy
Exchange
Policy | You
can exchange your product for free!
- Exchanges
are free and no restocking fees will apply.
- Any
balance due to your exchange will be refunded or credited to the credit
card submitted with your original order.
- All
products are exchangeable or returnable.
To exchange
your product, simply ship it back:
- In its
original box, clearly untouched, unworn and odor-free, with
the protective seals intact -
- Maximum
14 days after reception of your parcel.
As soon as
we receive your mail, we will issue you a coupon for the value of the initial
purchase with no delay and no charge! With that coupon you will be able to
reorder the product you would like to receive on our website. If the product
you now wish to receive is cheaper than the value of the initial purchase, we
will issue you a coupon for the value of the new product, and refund you or
credit your credit card for the difference between the prices of the products.
Email our customer care department 24/7 at [email protected] if you have any
question.
Return
Policy | Just
ship it back, we pay you back!
- Just
ship us back your product you didn't like and we'll refund you 100%.
- We will
refund the credit card you submitted with your original order.
To return
your product, simply ship it back:
- In its
original box, clearly untouched, unworn and odor-free - with the
protective seals intact -
- Maximum
14 days after reception of your parcel.
As soon as
we receive your mail, we will refund you 100% with no delay! Email our
customer care department 24/7 at [email protected] if you have any question.
Returning a
chodsr product
1. Make
sure to ship back your entire product in its original box, clearly untouched,
unworn and odor-free.
2. Print
and complete the Return and Exchange form found below. This form must be
included in your package to ensure timely service and credit for return.
- Returns
and Exchanges from the United States (including Hawaii, Alaska and US
territories): Please
print the following free USPS First Class Return Label and
the Return and Exchange form: US Form
- Returns
and Exchanges from outside the U.S. and Canada are not currently offered a free pre-made
return label. Shipping costs of returns and exchanges from outside the
U.S. and Canada are the responsibility of the customer. Please include
the Return and Exchange form in your package:ROW form
3. Tape
the Return Label over an envelope or box.
4. Give
your package to your mailman or drop it at the nearest post office. Do
not return packages to self-serve drop boxes, as this will result in delays.
Please note
that chodsr does not offer any tracking services on labels for exchanges or
returns and is not responsible for lost packages. Customers are welcome to
purchase alternative shipping methods that allow for tracking or insurance on
the package.
Note
There is NO restocking fee
or charge to return your product, and we refund you 100%.
Eligibility
Your product must be in its original box, clearly
untouched, unworn and odor-free.
If your product is ineligible for exchange or
return we can:
- Return
the product to you (we pay for the shipping).
- Donate
the product to the American Cancer Society. You will receive a coupon for
20% off on a future purchase with chodsr.com for your donation to
charity. Ineligible products will be automatically donated 30 days
after receipt.